Helpdesk

One on One Ticket support

TICKET SUPPORT

Do you need support for one of our products? Just create a ticket and we will get back to you as soon as we can. Sometimes even within a few minuets/hours.

SEND A TICKET

OFFICE HOURS

Monday till Friday
09:00 / 18:00 Amsterdam Time

One on One Support

We offer our support via Ticket system, the experience tell us that one on one support works best for both parties.

FAQ

Here we have a few faq’s for you to read.

Where can I buy a Themedutch Theme & Plugins

That’s an easy one, we’re an Envato Elite Author since 2010.

Free Support

Well free is a big word, you pay for a license but also for support. When you purchase a license you will have 6 months of support included. If you need support after 6 months, you can buy again via Envato an extra support account. Don’t worry Envato will send you reminders by e-mail.

Where do I find my ‘Purchase Code’?

You will find your purchase code on the download section of your Envato dashboard. To register and have support from our staff, you need to fill in your purchase code.

Should I leave the Themedutch credit link intact?

You can do with it whatever you please since we are aware that many designers and developers use our themes and plugins to create websites for their clients. The copyright line may be altered or removed through the Themedutch admin panel which comes with every Themedutch Original. Link-backs are highly appreciated though.

How can I customize this?

If it’s not an option of our product, in most cases we can’t tell you how to customize your idea. The time evolved can be time consuming and it’s not included in our product price. But you can always ask for a price quote, we offer also custom work.

Are Theme Dutch products translation ready?

Yes sure, all our products comes with an English translation file. You can use Poedit or WPML.

I need a price quote for my project

We’re more then happy to look at your project and come up with a price quote. Please use our contact form to request your price quote and upload your briefing.

Webdesign agency Themeduch

Themedutch bv

Hello, we are Themedutch, a Full Service Web & Marketing agency based in the Netherlands.

LET'S CONNECT

Do you like our work and want to share a project, let's connect.

SERVICES

Themedutch is a full service web & marketing agency. We design and create websites, web shops, communities, and we develop WordPress themes & plug-ins exclusively available through Envato networks.

BRANDS

We work with the best brands in the business: WordPress, WooCommerce, Ultimate Member and bbPress to name a few.

ENVATO

Themedutch is an Envato Elite Author since 2010.

SUPPORT

We're here to help if you need assistance with any of our products. Just send us a Ticket and one of our staf members will reply very soon.